www.wiusa.com/visual communication products

sales@wiusa.com

 

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USA 800-527-9014

  

 

Interior Finishes      

Architectural Div. 9 &10

Celebrating
35 Years
1979-2014

 

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Terms and Conditions

 

Please note, the following sales terms and conditions apply only to our selection of Visual Display Products.
 

Payment Methods and Ordering

 

Please keep the following in mind when ordering:

  • We accept Visa, Master Card and American Express and Company Checks (drawn on a US Bank in US dollars). We also accept purchase orders under certain terms; see below. No C.O.D.’s.

  • All WIUSA.com products are priced in U.S. dollars.

  • All customer information is kept private, credit card transactions are processed in our office, not online, to help assure the protection of your information. We do not provide any information to third parties, except that required to process your order.

  • These products are not impulse purchases, and require planning and thought. Order carefully as most items are not returnable.

  • You must agree to our Sales Terms and Conditions or we cannot accept your order.

  • WIUSA.com and WI Contract are divisions of Wallcovering Industries, Inc., and as such all Invoices, credit card charges, and other documentation may show WIUSA.com or Wallcovering Industries, Inc. as the name.

 

PLACE AN ORDER

You may place an order using one of the following four methods:

  1. ONLINE

  2. By fax to 214-327-4101 with Visa, Master Card or American Express.

  3. You may also order by calling our WIUSA.com Customer Service Team at 800-527-9014, M - F 8:30 am to 5:00 pm Central.

  4. To place an order with a Company Check, complete the PDF Order Form or  the Word Order Form print it and mail it, with the Company Check, to WIUSA.com, Attn.: Order Department, P. O. Box 571249, Dallas, TX 75357. Orders will be processed once the check clears the bank. For any questions call us.

  5. In the event a Purchase Order is necessary to place an order, please read and follow these instructions below:

    • We will only accept purchase orders from U.S. federal, state, local government agencies, or schools, with approved credit. All purchase orders are subject to our credit department approval. All purchase orders must be signed and show terms Due Upon Receipt. Late charge is $ 25.00 + 1.5% per month interest.

    • There is a $100 minimum per purchase order.

    • All products ordered will only be shipped to U.S. destinations.

    • Payment terms are Due Upon Receipt, once a signed and completed Credit Application is approved.

    • We do not accept purchase orders or P.O. numbers via telephone, or purchase requisitions forms.

    • We do not accept Purchase Orders with conditions relating to the transfer of liability for delayed delivery or product suitability or freight damage.

    • We will only accept your purchase order if you agree to the above terms. If you have any questions please contact our WIUSA.com Customer Service team at 800.527.9014.

WIUSA.com, WI Contract and Wallcovering Industries, Inc. reserve the right to cancel any sale without incurring any liability.

 

SALES TAX

 

Items shipped to destinations in the State of Texas are subject to state and local sales tax.  Tax Exemption and Resale forms are available, contact us.  We do not back-credit Sales Tax.  Tax Exemption or Resale Form must be received when order is entered.

 

PAYMENT METHODS

We only accept credit cards offered by: American Express, Visa and Master Card.

 

We here at WIUSA.com will only accept your credit card information by phone or fax for your secure ordering. Your credit card is charged at the time of order, for Stock Order and back order production items, so the process can proceed. Your credit card data is destroyed upon your order completion.

 

Prices: All prices are FOB ship point. All shipping charges are the responsibility of the customer.  We can E-mail you back the exact or estimated ship charges, based on the information provided.  Remember UPS and Truck freight charges are higher for residential delivery. This is the UPS and Freight carriers policy. We normally do not give freight estimate charges on the phone, as it just bogs us down. We will get the data back to you ASAP. Note any extra delivery charges incurred due to incorrect or different delivery info we are charged, will be passed on to the customer.

 

Overseas and Export orders must be Prepaid and sent to the customer’s USA exporting broker.  Contact us for export prices based on quantity only. Normally a $5,000.00 USD minimum.

 

 

SHIPPING INFORMATION

 

We frequently ship from different locations so that we can deliver your order quickly, and keep your costs down. Your order may ship in multiple packages, but there are no extra shipping charges. Most items usually ship as noted on the particular product page. Once your order is processed and shipped, transit time takes between one and seven business days depending on the warehouse and the delivery locations, holidays and bad weather delays not included.

 

Please remember that lack of planning on your part does not constitute an emergency on our part, so plan ahead and order in time, because unless otherwise specified, all orders will be shipped ground via common carrier (i.e., UPS, FedEx, or truck).  Please remember that we cannot be held liable for an item not arriving in time for your project, it is the carrier’s responsibility to make sure it arrives on time.

 

Products shipped by truck freight will be delivered dock to dock only. Should the order require special  delivery requirements, contact the carrier and make those arrangements directly with them. You will be responsible for any additional charges incurred for those arrangements, and must pay the carrier directly. Remember, as purchaser you will be the consignee and product ownership transfers to you when the freight company picks-up the shipment. The purchaser is responsible for arranging for shipment acceptance. Note: Some carriers may require a signature as proof of delivery for shipments. Please use a shipping address that will have someone available to sign for delivery. Remember, before you accept and sign, inspect and note any possible freight damage on delivery receipt and have driver sign.

 

International

 

At this time, we will only ship these products within the 50 United States. You are welcome to e-mail us.

 

CANCELLATIONS / RETURNS / DAMAGES

 

Cancellations:  Please order correctly and accurately as most of the Visual Display and Visual Communication Products products are custom made to order. They are not cancelable or returnable. Customs of course are not cancelable.  Any questions contact us.

 

Returns: Please read all notes regarding your product of interest.  All Marker and Chalk Boards, Bulletin Boards, Combination Units, Directory Boards, Casework, Map Rails, Writing Walls, Conference Cabinets are not returnable as they are finished or produced to fill your order.  Most items are not returnable, as they are considered custom to your order requirements.  We do not accept returns without prior written approval, and a Return Authorization (RA) Number. If accepted a minimum 30% restock charge, plus prepaid return freight. Product must be returned in the original box and arrive back in ideal sellable condition. NO RETURN ON ANY PRODUCT AFTER 10 DAYS OF DELIVERY. Customer is responsible for all shipping charges, packaging and arrange for the return freight method. Unauthorized returns will be REFUSED.

 

Placement of order constitutes acceptance of all sell policies.

 

Defective Product: If product is claimed to be defective, it must be returned for inspection before any refund is given. Our mill quality control department will be sole judge. The customer is responsible for the return process at their expense until inspection is completed. If a replacement is required, it will be sent the same method as the original order, either UPS Ground or Truck Freight.   This will be a new order, new charge, any credit will be issued upon completion of the inspection of the prior order.  We do not ship Visual Display or Visual Communications products air freight for any reason.

 

Damaged Shipments: No matter how well we protect orders, mishaps in transit do occur. Resolving these issues requires the cooperation of all parties. All shipping / freight damage in transit claims must be made against the carrier and are the responsibility of the consignee (customer) to file the claim, cooperate with the carrier and follow up with the carrier to secure final settlement of the claim.

 

Inspect all shipments upon arrival. Even if the package / box / crate arrives only slightly damaged, it is imperative that you note or request the driver to note that the Shipment is Damaged prior to signing for delivery. Do not sign a clear receipt for damaged or missing packages or there will be no basis for a claim and no credit will be given.

  • Even if the driver acknowledges the damages in writing, you must request an exception / claim number from the driver or carrier and retain the merchandise and all packing materials including the box, at the address where the package was shipped to until the carrier has authorized you to move it to a new location.

  • In case of concealed damage, damage that is not apparent until the package is opened, you must contact the carrier within 5 days of receipt of the package and request an inspection be made. Keep in mind that just like a visible damage claim you must request an exception / claim number from the carrier and retain the merchandise and all packing materials including the box, at the address where the package was shipped to until the carrier has authorized you to move it to a new location

  • If an order arrives damaged or incomplete, please notify us immediately.  Although we cannot be responsible for the actual filing of claims on the carrier or accept liability for non-collectable shipping / freight claims, we can provide assistance with filing the claim. Time matters, since most carriers only allow 5 business days from date of delivery to file claims. Do not throw anything away until final resolution of the shipping / freight claim.

 

Credit Card Charges Reflected on Customer Statement

 

WIUSA.com , CurvCork.com, Curvwood.com and WI Contract are departments / divisions of Wallcovering Industries, Inc., and as such all Invoices, credit card charges, and other documentation may show Wallcovering Industries, Inc. as the primary name or Seller on transaction statements.

 

Price Changes

 

All items offered by WIUSA.com are sold at the most current prices available and are subject to change without notice. We sincerely appreciate your business. WIUSA.com, CurvCork.com, WI Contract and Wallcovering Industries, Inc. reserve the right to cancel any sale without incurring any liability.  Quick Ship programs may have quantity limits and price changes without notice.

 

Venue

 

The laws of the State of Texas and Dallas County, Texas shall govern Wallcovering Industries, Inc. and its divisions WIUSA.com and WI Contract and sales invoices. Venue for any legal action relating to such sales invoices shall be Dallas County, Dallas, Texas.

 

DISCLAIMER

 

All products we sell are on a wholesale / direct basis. Any installation suggestions are intended for use by persons having professional skills. Since seller has no control over the use or application of the products, no warranty is express or implied by WIUSA.com or Wallcovering Industries, Inc. Each product is intended for interior use in climate controlled conditions.  Customer assumes all responsibility and liability for use and results of material purchased under this agreement. Seller makes no other warranty, expressed or implied, excepted as stated herein. Sellers’s liability is limited to the purchase price of material and/or merchandise proved defected, upon inspection by our quality control department. Further, NO credit or claim for material returned to Seller will be allowed until such return has had prior written approval. Terms for return of merchandise will be stated when written approval is sent. Seller will not accept any claims for adjustment under its sell policy or any requests for return of material after ten (10) days following receipt of material. Since we have no control over the end use of these products, the job site conditions, the skill of the installer or installation, suitability of use of the products or maintenance of these products.  NO warranty is expressed or implied by WIUSA.com or Wallcovering Industries, Inc.  See individual manufacturer's warranties for the specific product purchased.

 

Purchase of the products described at wiusa.com, by words, samples, or material shipment constitutes acceptance of all of Seller’s policies, including payments, shipments, returns, damages and disclaimer.

 
 

 

 

WIUSA.com - We Make Walls Productive

Call Us Toll Free at 800-527-9014 M - F (8:30 AM to 5:00 PM CT)

Corporate Home    •     Visual Communication  Products Home    •     Ordering Information    •     Contact Us

Aywon Big Apple Dry Markerboard p3 ceramicsteel surface with Z-clip mounting

Aywon Deluxe Dry Markerboard p3 ceramicsteel surface with aluminum frame

Aywon Hardwood frame Markerboard p3 ceramicsteel surface

Best-Rite Porcelain Steel Whiteboards    •     Best-Rite Dura-Rite Markerboard    •     Best-Rite Dura-Safe Trim Whiteboard

Best-Rite Deluxe Reversible Markerboard    •     Claridge Glass Markerboard    •     Claridge Deluxe LCS Markerboard with Map Rail

Claridge LCS Deluxe Wood Trim Markerboard    •     Claridge 1300 series LCS Markerboard    •     Claridge Profile series Markerboard

Polyvision 110 Series Markerboard p3 ceramicsteel surface with aluminum frame

Polyvision 500 Series Markerboard p3 ceramicsteel surface with map rail

Polyvision 600 Series Markerboard p3 ceramicsteel surface with Red Oak frame

Aywon Chalkboards Big Apple series    •     Aywon Chalkboards Deluxe series    •     Aywon Chalkboards Hardwood series

Best-Rite Porcelain Steel Chalkboards    •     Claridge 1300 Vitracite Chalkboard with Aluminum Trim and Map Rail

Claridge 1600W Vitracite Chalkboard with Wood Trim   •      Claridge 1700 Vitracite Chalkboard with Aluminum Trim

Claridge AS Steel Chalkboard with Aluminum Trim   •     Claridge Dry Erase Marker Wall panels custom made to fit wall

Panel Graphic PG300 White Projection and Wet Erase Illustration Surface

Polyvision FHM Cummuni-Wall Dry Erase Writing Wall with p3 ceramicsteel surface

Best-Rite Enclosed Conference Room Cabinet 94HWC Quick Ship    •     Best-Rite Tambour Door Enclosed Cabinet 843 Quick Ship

Claridge Contemporary Style Wood Cabinet Lecture Unit with markerboard and doors

Polyvision Standard Executive Conference Unit with markerboard and doors

Aywon Surface Mounted Display Cabinets with sliding glass doors    •     Aywon Recessed Display Cabinets with sliding glass doors

Best-Rite Elite Freestanding Display Cases with light 93C84, 93C85, 93C86

Best-Rite Elite Freestanding Display Cases 93R84, 93R85, 93R86 Quick Ship

Best-Rite Counter Height Display Cases 98B83 or 98C83 Quick Ship

Best-Rite Wall Mount Display Cases 90W83 90W85, 90W95, 90W86 Quick Ship

Claridge 309 series Sliding Door Wood Framed Display Case

Claridge 390 series Sliding Door Aluminum Framed Display Case Recessed Mounted

Claridge Imperial series Sliding Door Aluminum Framed Wall mounted Display Case

Polyvision Display Trophy Cases Recessed mounted HDC Hinged door and SDC Sliding glass door Display Cases

Polyvision Wall mounted STC and STB Sliding glass door Display Trophy Cases

Aywon Recessed Mount Bulletin Board Cases    •      Aywon Surface-Wall Mount Bulletin Board Cases

Best-Rite Deluxe Bulletin Board Cabinet with Hinged doors  •  Best-Rite Standard Bulletin Board Cabinets with Hinged doors or Sliding doors

Best-Rite Enclosed Bulletin Board Oak Cabinet with Hinged doors 94HWC Quick Ship

Claridge 310 series Wood Framed Bulletin Board Cabinets    •      Claridge Rival Series Single Door Bulletin Board Cabinets

Claridge Economy Single Door Bulletin Board Cabinets    •      Claridge Deluxe series Bulletin Board Cabinets

Claridge Revere series Bulletin Board Cabinets    •      Polyvision HBC series Wall mounted Hinged Door Bulletin Case

Polyvision SBC series Wall mounted Sliding Door Bulletin Case    •      Polyvision WBB series Wood frame bulletin board cabinet

Best-Rite Deluxe Directory Board Cabinet aluminum frame    •      Best-Rite Economy Directory Board Cabinet Wood frame

Claridge 345 series Wood Framed Directory Board Cabinets    •      Claridge Rival Single Door Directory Cabinets

Claridge Economy Single Door Directory Cabinets    •      Claridge 435 series Hinged Door Directory Cabinet aluminum frame

Claridge Revere series 541 and 544 Directory Cabinets aluminum frame

Polyvision HBC series Hinged Door Directory Case aluminum framed

Polyvision WBB series Wood Directory Board Red Oak Cabinet with Hinged doors

Aywon Big Apple series Natural Cork Bulletin Board    •     Aywon Hardwood series Natural Cork Bulletin Board

Aywon Hardwood series Color Cork Bulletin Board    •     Aywon Contempo Fabric Wrapped Bulletin Board

Best-Rite Natural Add-Cork Bulletin Boards series AC-826    •     Best-Rite Valu-Tak Bulletin Boards series VT-370

Claridge 200 series Bulletin Boards with natural Cork aluminum frame

Claridge 900 series Bulletin Boards with Tan Cork aluminum frame or Hardwood frame

Polyvision 110 series Bulletin Boards with vinyl on cork    •     Polyvision 555 series Tack Boards with aluminum frame and Map Rail options

Polyvision 600 series Tack Boards with Red Oak frame

Aywon Combination Boards with writing surface and tack board   •   Best-Rite Combo-Rite Boards with Markerboard and Tackboard surfaces

Best-Rite Combination Chalk – Marker – Bulletin Boards

Claridge Combination Units White LCS – Tan Cork Aluminum frame or Oak frame

Claridge series 800 Combination Markerboards, Chalkboards, Bulletin Boards

Claridge Universal series Combination Directory and Bulletin Board Cabinets

Polyvision Combination Board Tack and Chalk or Dry Marker surface

Teacher Aids Dura-Safe Trim Markerboards    •     Music Line Boards

 Penmanship Boards    •      Rectangular Coordinate Boards    •     Map Boards    •      2” Horizontal Line Boards

Aywon Map Rail 1” and 2” with cork    •     Aywon Accessories markers and erasers

Best-Rite Map Rails 1” and 2” and Accessories     •    Best-Rite Writing Accessories

Claridge Map Rails 1” and 2” – Flag Holder – Map Hooks

Claridge Writing Accessories    •     Magnetic Marker – Chalk Trays    •     Claridge Directory Board Letters Roman Style

Polyvision Map Rails 1” and 2” style with Cork Insert 

Aywon Use and Care    •     Best-Rite Use and Care    •     Claridge Use and Care    •     Polyvision Use and Care

Aywon Warranty    •     Best-Rite Warranty    •     Claridge Warranty    •     Polyvision Warranty

All trademarks herein are the property of their respective companies.

©Copyright 2001-2015 WIUSA.com div. of Wallcovering Industries, Inc.  All rights reserved.